A Longitudinal Perspective on Critical Issues in the Management of Information Systems in Large Organisations

Abstract

Since the early 1980s, critical issues research has been a focus for many researchers with a view to contributing to both academia and practice. Critical issues in IS management were first studied in the United States, identifying the important concerns of IS management with subsequent studies turning their attention to Europe and Asia. Studies take a comparative perspective on critical issues across geographic and economic boundaries noting significant differences between developed and developing regions in particular. Studies over the last three decades has contributed to a cumulative body of knowledge which suggests that IS management is bedevilled with a consistent pattern of recurring issues across geographic boundaries which have persisted through time. Results of the study are helpful in pointing management towards a standardised set of critical issues for continuous focus.