| dc.description | Contents:
Foreword by the CEO / Bryan Andrews,
Background 4,
Organisation 5,
Appreciation 6,
PART ONE: SERVING OUR CLIENTS:
Customer Relations Management 8,
Streamlining the Recruitment Process 9,
Standards of Service Delivery 10,
Recruitment and Assessment Management,
Development Programme 10,
Marketing and Retention 10,
PART TWO: MEETING CANDIDATE NEEDS:
Fast-Tracking Recruitment 13,
Candidate Surveys 13,
Equality Monitoring 14,
E-Recruitment 14,
PART THREE: SUPPORTING EACH OTHER:
Key Developments 16,
Working in Partnership 16,
Training and Development 17,
Equality 18,
PART FOUR: PROGRESS ON OUR STRATEGIC GOALS:
Steering Group on Public Sector Recruitment 20,
Progress on our Strategic Goals 21,
APPENDICES:
Appendix 1: Recruitment Activity 29,
Appendix 2: Indicators of Organisational Performance 37,
Appendix 3: Financial Report 39 | en |
