Emoticons Signal Expertise in Technical Web Forums
Citation:
Emoticons Signal Expertise in Technical Web Forums, Bruno Apolloni, Simone Bassis, Anna Esposito, Francesco Carlo Morabito, Neural Nets and Surroundings, Berlin, Springer, 2013, 415 - 425, Liliana Mamani Sanchez and Carl VogelDownload Item:
Abstract:
Past research has demonstrated intercultural differences in emoticon use with effects of the topic of discourse (e.g. science vs. politics) interacting with the culture of online postings (e.g. UK, Italy, Sweden, Germany). The current research focuses within a discourse, and within a lingua franca for communication, and attempts to assess whether emoticon use varies as a function of user-type within the online context. The online context is a web user-forum associated with a software technology company. The user categories are determined by a few orthogonal classifications: employees, novice users, and experts; recipients of kudos vs. non-recipients of kudos; etc. As part of a developing theory of presentation of ``professional'' selves, and perceptions thereof, we test the hypotheses that kudo recipients deploy markedly fewer negative emoticons than comparison categories and that non-employee experts use markedly more emoticons in general than other categories of forum users. Also interactivity across the different group of users and their correlation with emoticon use was explored.
Sponsor
Grant Number
Science Foundation Ireland (SFI)
Grant 07/CE/I1142
Trinity College Dublin (TCD)
College Award
Author's Homepage:
http://people.tcd.ie/vogelDescription:
PUBLISHED22nd Italian Workshop on Neural Nets, WIRN 2012, May 17-19, Vietri sul Mare, Salerno, Italy. Springer Series: Smart Innovation, Systems and Technologies, Volume 19.
Berlin
Author: VOGEL, CARL
Sponsor:
Science Foundation Ireland (SFI)Trinity College Dublin (TCD)
Other Titles:
Neural Nets and SurroundingsPublisher:
SpringerType of material:
Book ChapterCollections
Availability:
Full text availableKeywords:
emoticonsciousness, emoticons, epistemic markers, linguistic hedges, online forum analysis, media analysis, smilies, social network, expert networks, emergent leader identificationSubject (TCD):
Creative Technologies , Digital Humanities , Inclusive Society , Intelligent Content & Communications , Telecommunications , Computational linguisticsDOI:
http://dx.doi.org/10.1007/978-3-642-35467-0_41ISSN:
978-3-642-35466-3Metadata
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