| dc.date.accessioned | 2020-09-14T15:01:11Z | |
| dc.date.available | 2020-09-14T15:01:11Z | |
| dc.date.issued | 2019 | |
| dc.identifier.citation | Citizens Information Board, 'Primary Care Reimbursement Service Strategic Plan 2019-2021 : submission by the Citizens Information Board', [other], Citizens Information Board, 2019 | en |
| dc.description | The Citizens Information Board (CIB) welcomes the invitation to make a submission to the Primary Care Reimbursement Service (PCRS) on its Draft Strategic Plan 2019-2021. Given the very significant scale and reach of the services managed by the PCRS, the PCRS Strategy is obviously very significant in terms of access to health services.
The Submission draws on the experiences of the countrywide network of Citizens Information Services (CISs) and the national Citizens Information Phone Service (CIPS) in dealing with queries from the public 1relating to matters which come under the remit of the PCRS. Such queries primarily concern eligibility matters relating to Medical Cards2 and GP Visit Cards but some also refer to the Drugs Repayment Scheme, some to the Long Term Illness Scheme (LTI). A small number of queries refer to difficulties in finding a GP under the General Medical Services (GMS) Scheme. Health service entitlement for EU citizens and EEA nationals are also the subject of some queries. Queries relating to the retention of a Medical Card by people taking up work, and more recently retention for people with disabilities as a result of the Make Work Pay recommendations, feature strongly. Making health care related complaints and identifying appropriate redress channels also feature regularly in queries. The latter is likely to become a more central feature in CIB service delivery in the coming years as the National Advocacy Service (NAS) for people with disabilities, which comes under the remit of the CIB, has been tasked by the Department of Health with establishing and running the Patient Safety Advocacy Service. | en |
| dc.language.iso | en | en |
| dc.publisher | Citizens Information Board | en |
| dc.rights | Y | en |
| dc.subject | Primary Care Reimbursement Service Strategic Plan 2019-2021 | en |
| dc.subject | Citizens information services | en |
| dc.subject | Medical Cards | en |
| dc.subject | GP Visit Cards | en |
| dc.subject | Drugs Repayment Scheme | en |
| dc.subject | Long Term Illness Scheme | en |
| dc.title | Primary Care Reimbursement Service Strategic Plan 2019-2021 : submission by the Citizens Information Board | en |
| dc.type | other | en |
| dc.type.supercollection | edepositireland | |
| dc.contributor.corporatename | Citizens Information Board | en |
| dc.publisher.place | IE | en |
| dc.rights.ecaccessrights | openAccess | |
| dc.identifier.uri | http://hdl.handle.net/2262/93406 | |
